FAQ's

Here are some of the frequently asked questions from our valued slidein customers. Know more, know better. 

For Further assistance

info@slidein.co.in ( General Enquiry )

orders@slidein.co.in (Order Related Query)

 

No, our presence is only online at the moment. But if our Instagram is flooded with requests we might plan our 1st store in Mumbai.

We usually dispatch our orders within 24-48 hours. The delivery time is between 5-7 days on domestic orders. We strive to beat the timeline with every order.

No, We only process prepaid orders.

It's Free. Yes, we don't charge you for the delivery. Applicable to domestic orders only.

The answer is YES. You will receive an email once your order has been dispatched.

First, don't panic. We are at your assistance. Email us your Order ID, Name, Email and date of purchase at orders@slidein.co.in . We will get back to you at the earliest.

We have adopted DTG printing for all our products. It's vibrant, clean and sharp.

We apologize, in such rare scenario we would request you to contact us at orders@slidein.co.in with your order details. We will track and try to get your delivery expedited.

We are pleased to know your interest in collaborating with us. Please email us at info@slidein.co.in with your entire query/request. Do add relevant information for us to get to know you better. Keep the subject as "Collab-[Your Name]"

No. At present we are only available in India. We are working on International delivery and will update you soon. Join our mailing list to get the latest updates and to be the first to know of our drops.

No need to worry. The payment usually gets credited back into your account within 2-3 working days. Contact your branch if the amount hasn't been credited post the waiting period.

All sales are final as per our policy. We don't offer any refund. In case of a regretful event of damaged goods delivered, we offer a exchange on the product. You can contact us with the order details and pictures to support your claim at orders@slidein.co.in and we will assess the same and get back to you at the earliest. Read our Delivery and Returns policy for more information.